Tell us what is missing

This page is the shortest route between something you needed and something that gets built.

What is this about?

The message, and the email address if you gave one, are all that is stored. This form sets no cookie. How this is handled

What is worth writing about

Three things are more useful than anything else, and all three take about a minute to write.

A tool that misbehaved. What you gave it, what you expected, and what it did instead. The file type and roughly how big it was usually explains a bug on its own — most of them turn out to be one format, or one unusually large file, that nobody had tried.

A tool that is not here. Say it in the words you would have searched for. "Something that turns a spreadsheet into a chart image" is more useful than a product name, because it says what the job is.

A tool that is here but awkward. The step where you hesitated is worth more than any compliment. Nobody who built a page can see where it is confusing.

What happens to it

It is read. Not triaged by a system, not scored, not answered by a template — read by someone who can change the code.

A bug with enough detail to reproduce is usually fixed within a few days, because none of these tools have a release process to wait for. A request for something new is slower and honest about it: it goes on a list, and the things several people ask for get built first.

If you left an email address you will hear back when there is something to say — a fix shipped, or a reason it will not be. If you did not, that is fine; the message still counts.

The sum at the bottom

An open form on a public site receives more automated submissions than real ones within about a week. The usual defence is a CAPTCHA from Google, which means every visitor to this page would be loading Google's code and being profiled by it, on a site whose whole argument is that it does not do that.

So the form asks you to add two small numbers instead. It costs you a second, it sets no cookie, it sends nothing to anyone, and it stops the automated submissions — which are not clever, they are just numerous.